Privacy Policy

Introduction

Skyrendo ("Skyrendo," "we," "us," or "our") is a digital craft studio based in Austin, Texas, providing web design, web development, branding, and digital marketing services to clients across the United States and internationally. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or otherwise communicate with us. By using our website or services, you agree to the practices described in this Policy.

Information We Collect

We collect information you provide directly to us and information collected automatically as you interact with our website.

• Contact details you submit through our contact form, such as your name, email address, company name, service interest, and project budget.
• Correspondence you send us directly, including emails and messages related to a project inquiry.
• Technical information collected automatically, such as IP address, browser type, device information, referring pages, and general usage patterns.
• Information provided during an active client engagement, such as billing details and project requirements, which is handled separately under the terms of your service agreement.

How We Use Information

We use the information we collect to operate, maintain, and improve our business and client relationships, specifically to:

• Respond to inquiries submitted through our contact form and follow up on potential projects.
• Deliver, manage, and communicate about services for active clients.
• Send transactional notifications, such as confirming that your inquiry was received.
• Understand how visitors use our website so we can improve its performance and content.
• Comply with applicable legal obligations and enforce our agreements.

Cookies

Our website may use cookies and similar technologies to support core functionality and to understand how visitors interact with our site. Cookies are small data files stored on your device that help us recognize repeat visits and analyze aggregate usage trends. You can control or disable cookies through your browser settings; doing so may affect certain features of the website but will not prevent you from viewing our core content.

Third-Party Services

We rely on a small number of trusted third-party service providers to operate our website and deliver our services. These providers process data on our behalf under their own privacy and security practices:

• Supabase — used to securely store and manage contact form submissions and related project data in our database.
• Resend — used to deliver transactional email notifications, including confirmation emails sent to you and internal notifications sent to our team after a form submission.
• Netlify — used to host and serve our website, which may involve processing standard technical request data such as IP addresses for the purpose of delivering site content.

We do not sell personal information to third parties, and we do not share your information with third parties for their own independent marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. Data submitted through our contact form is transmitted over encrypted connections and stored in access-controlled infrastructure provided by Supabase. While we take data security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you, which may include the right to:

• Request access to the personal information we have collected about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal exceptions.
• Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us using the information below, and we will respond within a reasonable timeframe.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us at skyrendoagency.info@gmail.com, or reach out to us in Austin, Texas, USA.